Scheduling Specialist – Home Health (Full-Time)

• Jackson, TN | Tennessee Quality Care
• Monday–Friday | 8:00 AM–5:00 PM

About the Role:
Tennessee Quality Care is seeking a detail-oriented Scheduling Specialist (SS) to join our Home Health team. In this role, you’ll help ensure accurate documentation and support our mission of delivering exceptional, patient-centered care.

Why You’ll Love Working Here:

• Generous Paid Time Off – recharge and refresh

• 401(k) with Company Match – invest in your future

• Comprehensive Benefits Package – health, dental, vision & more

• Supportive Team Culture – collaboration and respect at every level

Who We’re Looking For:

• Organized and detail-focused

• LPN

• Home Health experience.

• Strong communication and computer skills

• Passion for supporting patient care behind the scenes

At Tennessee Quality Care Home Health, we don’t just provide care—we build trust and lasting relationships. Be part of a team that cares for patients, families, and each other.

Apply today to take the next step in a career that makes a difference!

Text to apply: Texted: 9691 to 334-518-4376

We offer:

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Work/life balance

What You’ll Do:

• Confirms patient appointments and perform patient reminder calls according to client guidelines
• Manages client and care provider’s schedules efficiently
• Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
• Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
• Maintains patient records in billing/scheduling system formats and in hard copy when indicated
• Completes patient schedules, forms and all correspondence
• Provides additional billing and customer service support
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

Qualifications:

• High school diploma required. College degree a plus
• Bilingual in Spanish is a plus
• Experience in a high volume medical office environment required
• Scheduling patients and patient testing preparation experience in a physician office preferred
• Computer Proficiency – MS Office
• Ability to work well with others in a professional manner in a team oriented environment
• 2 years in a medical setting preferred

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