Scheduling Specialist

Now Hiring: Full-Time Scheduling Specialist – Home Health | Lebanon, TN area!

Ready to make a difference—on your schedule and in your community?
Tennessee Quality Care is looking for a compassionate Physical Therapist (PT) to join our growing Home Health team in Lebanon, TN Area! Enjoy Monday–Friday hours (8:00 AM–4:30 PM)

Why You’ll Love Working with Us:

• Generous Paid Time Off – Because rest matters.
• 401(k) with Company Match – Invest in your future.
• Comprehensive Benefits Package – We’ve got you covered.
• Supportive Team Culture – You're never alone in the field.

At Tennessee Quality Care, we don’t just provide care—we build trust and lasting relationships with our patients. Whether it’s recovering at home, managing chronic illness, or navigating end-of-life care, we treat each person like family. Serve patients right in your local community.

If you’re passionate about patient-centered care and ready to make a real impact, apply today and take the next step in a career that cares back.

Text to apply: Texted: 9213 to 334-518-4376

We offer:

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Work/life balance

What You’ll Do:

• Confirms patient appointments and perform patient reminder calls according to client guidelines
• Manages client and care provider’s schedules efficiently
• Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
• Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
• Maintains patient records in billing/scheduling system formats and in hard copy when indicated
• Completes patient schedules, forms and all correspondence
• Provides additional billing and customer service support
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

Qualifications:

• High school diploma required. College degree a plus
• Bilingual in Spanish is a plus
• Experience in a high volume medical office environment required
• Scheduling patients and patient testing preparation experience in a physician office preferred
• Computer Proficiency – MS Office
• Ability to work well with others in a professional manner in a team oriented environment
• 2 years in a medical setting preferred

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