State Director (Home Care)

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Daily Pay
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Position Summary: Reporting to the Regional Vice President, the State Director of Missouri will provide direction and guidance to the branches in the state, and ensure that all client services are delivered in a safe, efficient and effective manner, in accordance with established quality standards, and applicable state and federal regulations. The State Director will also drive the census/revenue growth and business development efforts for the state’s branches to expand the client base and increase market share; oversee the state’s financial and operational performance; and provide overall direction to the branches in managing their administrative functions.

Location: Missouri based remote role

Essential Duties:

• Monitor key branch performance and client service indicators and metrics, and implement required corrective actions to resolve problems and ensure that all service quality and efficiency objectives are met.
• Direct the development and implementation of the state’s objectives, strategies and initiatives for client census/revenue growth, including organic and acquisition growth.
• Direct and participate in the design and execution of sales and marketing programs to promote Home Care services in all state branches and expand their client base, focusing on targeted state and county referral sources, and new/additional contract opportunities.
• Evaluate the Agency Directors’ sales and marketing plans and abilities and provide training and support as needed to benefit the growth of the branch.
• Maintain personal contacts with large contract providers, including Managed Care Organizations.
• Participate in national and regional home care industry organizations to follow trends and developments, and identify potential business opportunities, including strategic acquisitions and key staff to grow our footprint throughout the state.
• Provide direction, guidance and support to the state’s Agency Directors in managing the branches’ administrative functions, and assist, as needed, in resolving any employee relations, payroll, accounting/billing or related matters.
• Oversee the state’s recruitment, orientation and staff education programs, and facilitate the development and implementation of appropriate changes/enhancements to improve their effectiveness. Ensure the branches’ compliance with the Company’s human resources policies and practices, as well as all related regulatory requirements.
• Conduct periodic audits of client and employee files to ensure compliance with contract specifications, Company policies and state and federal regulations.
• Provide direction and guidance to the Agency Directors in developing and implementing timely and effective plans of correction to address identified deficiencies from any audit source.
• Participate in the preparation of the annual budgets for the state’s branches. Monitor the branches’ performance against established census/revenue, expense and profitability targets, and direct the implementation of appropriate corrective actions to address problem areas and/or negative trends.
• Maintain a high degree of confidentiality at all times due to access to sensitive information.
• Maintain regular, predictable, consistent attendance and is flexible to meet the needs of the department.

• Follow all Medicare, Medicaid, and HIPAA regulations and requirements.
• Abide by all regulations, policies, procedures and standards.
• Perform other duties as assigned

Position Requirements & Competencies:

• Bachelor's Degree in Business, Social Services, Public Administration, or a related field of study is preferred
• Seven to ten years of experience in health care, including at least five years of management experience in home and community based services, private duty, home health, assisted living, etc. Experience working within a managed healthcare environment as an employee or contracted provider is preferred
• Some multi-site regional management experience is required
• P&L experience and the ability to develop and manage budgets
• Demonstrated ability to drive revenue growth and develop business through a managed sales and marketing effort
• Strong communication, teambuilding, coaching/mentoring, and interpersonal skills
• Driver’s license issued from the state of residency
• Minimum auto liability insurance coverage as required by the state

To apply via text, text 3421 to 334-518-4376.

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