Customer Service Jobs in Mansfield, OH at Addus HomeCare

Apply online for Customer Service Jobs in Mansfield, OH at Addus HomeCare. Since 1979, Addus has provided families with quality in-home supportive services, allowing elderly and younger persons with disabilities to maintain their freedom while living comfortably in their own homes.

At Addus, we value our employees and understand that they are the reason for our success. We are searching for engaged, energetic, and passionate individuals who take ownership for the care and service they deliver, and who are driven to do their best each day for their clients. We are focused on providing our dedicated employees with meaningful and rewarding careers in a supportive and caring environment.

Customer Service Jobs in Mansfield, OH at Addus HomeCare can include:

Remote Care Systems Associate – Team members in these customer service jobs are responsible for providing the highest level of support when answering phones, managing the client open visits and alert report, providing resolution to missed visits, short and long visits and high priority alerts and providing urgent and immediate care to each caller's situation.

Apply for Customer Service Jobs in Mansfield, OH at Addus HomeCare.

Addus HomeCare is one of the nation's largest providers of personal homecare and support services. We are always looking for top talent to join us in providing cost-effective and compassionate homecare that provides our patients with the freedom to remain in their homes. If you share a genuine passion for serving others and want to work for a values-driven organization that appreciates your contributions, apply online to join us today.

What qualifications or experience are needed to apply for jobs at Addus HomeCare?

Addus HomeCare offers opportunities for individuals at all experience levels, including those new to caregiving and experienced healthcare professionals. Many caregiver and home care aide roles do not require prior experience, as training is often provided. Requirements vary by position and may include a high school diploma or equivalent, reliable transportation, and a compassionate, dependable attitude. Some roles may require certifications, such as a home health aide (HHA) credential, depending on state regulations.

What benefits does Addus HomeCare offer Mansfield, OH employees?

Addus HomeCare provides Mansfield, OH employees with a range of benefits designed to support employees’ well-being and financial stability. Depending on eligibility, benefits may include competitive pay, flexible scheduling, healthcare coverage, paid time off, and opportunities for training and career advancement. The company emphasizes supporting caregivers with the tools and flexibility needed to succeed in their roles.

Where are Addus HomeCare job opportunities located?

Addus HomeCare operates in communities across the United States, with job opportunities available in multiple states and local offices nationwide. Positions are typically based in the communities where care is provided, allowing employees to work close to home while serving local clients.

What is the workplace culture like at Addus HomeCare?

Addus HomeCare promotes a compassionate, client-focused culture centered on helping individuals live safely and independently in their own homes. Employees are valued for their dedication and play a vital role in improving quality of life for clients. The organization fosters a supportive environment with a strong sense of purpose, teamwork, and community impact.