POSITION SUMMARY: This position is responsible for ensuring that patient care is coordinated and managed appropriately. The Clinical Services Manager is responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel
Receives case referrals. Reviews available patient information related to case, including disciplines required, to determine home care needs. Assigns appropriate clinicians to case.
Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate.
Reviews patient's clinical diagnosis, medications, procedures and clinical course.
Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care.
Attends and organizes case conference meetings with organization personnel to facilitate coordination of care.
Conducts or assists with quarterly record reviews and communicates findings and recommendations to Executive Director and appropriate organization personnel.
Assists in the screening and interviewing process of new organization personnel and makes recommendations for employment of individuals. Assists in the orientation of new organization personnel.
Assists Executive Director in the planning, implementation and evaluation of in-service and continuing education programs.
Assists in the formulation, revision, implementation, and evaluation of policies and procedures, as well as strategic goals and objectives.
Complies with accepted professional standards and principles.
Participates in public relation and community activities that promote the Organization's role as an effective member of the health care delivery system.
Promotes customer service orientation to all organization personnel.
Performs other duties and activities as delegated by the Executive Director
Responsible for analyzing data integrity and consistency of OASIS documentation and assessment processes.
Ensures appropriate ICD-10 coding and sequencing working with a third party coder and will work with clinical staff to clarify documentation and data integrity issues.
Responsible for managing all aspects of the provision of patient social services including managing the members of the social work team.
Maintain accountability for all clinical staff productivity, utilization, and documentation standards.
Completes on-site supervisory visits annually and as necessary.
Maintains positive internal and external customer service relationships
Maintains open lines of communication
Plans and organizes work effectively and ensures its completion
Meets all productivity requirements
Demonstrates team behavior and promotes a team-oriented environment
Actively participates in Continuous Quality Improvement
Represents the organization professionally at all times
POSITION REQUIREMENTS & COMPETENCIES:
Licensed clinician with current licensure to practice professionally within the state.
Graduate of an accredited school. BSN/DPT/MOT/MSLP degree is preferred.
Two years management or supervisory experience in health care setting, preferably home care.
Complies with accepted professional standards and practice.
Complies and maintains current CPR certification.
Demonstrates excellent observation, verbal and written communication skills.
Must undergo pre-hire drug screening
WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. Must be physically able to perform the duties of the position, including lifting in excess of 50lbs, with or without assistance, depending on assignment requirements. Bending and stooping to prepare equipment for consumer or managing consumer environment. Transferring, turning and positioning clients and assisting to ambulate. The employee frequently is required to reach with hands and arms. The employee is frequently required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.ENVIRONMENT: Moderate noise level similar to a typical office environment